About many things I can be very understanding and patient. The one thing I can’t abide is negative thinking.
If something is wrong — fix it!
Don’t complain about it, don’t blame someone — fix it.
Being a small businessman means that if something is wrong, if something doesn’t happen the only person I have to blame is myself. Whining does no good, blame is ineffective — the only thing that works is rolling up my sleeves and gettin’ in there to get the job done.